Choosing a new dentist is a big decision, and you deserve to know exactly what you’re walking into. At Smilestry, your first visit isn’t a rushed intake appointment — it’s the foundation of a long-term relationship built on trust, understanding, and exceptional care. Dr. Guerra takes real time to learn who you are, understand your dental history, listen to your concerns, and create a clear picture of your oral health.
From the moment you contact us to schedule, you’ll notice the difference. Friendly, bilingual support in English or Spanish. Same-day appointments available for new patients who need to be seen quickly. A calm, boutique studio environment designed to ease any anxiety before your appointment even begins. Your first visit sets the tone for everything that follows, and we’ve designed it to be a genuinely positive experience.
Step 1: Easy Scheduling and Intake
Call us at (207) 503-0030, email admin@smilestrydental.com, or request online. Our team will confirm your appointment, answer any initial questions, and send you intake forms you can complete before arriving. New patient paperwork is simple and can be done from your phone.
Step 2: Arrival and First Impressions
When you arrive at our Scarborough studio at 424 Payne Road, Unit 102, you’ll step into a calm, welcoming environment that immediately signals this is different.
Step 3: Health History and Goals Conversation
Before any examination, Dr. Guerra sits down with you. She reviews your health history, asks about your dental experiences, and most importantly asks about your goals. Your goals shape everything that follows.
Step 4: Comprehensive Oral Examination
We conduct a detailed examination using advanced diagnostic technology. This includes a visual assessment of all teeth and soft tissues, gum health evaluation, oral cancer screening, bite analysis, and digital x-rays when indicated.
Step 5: Findings and Honest Recommendations
After your exam, Dr. Guerra walks you through everything she found. If there are areas of concern, she explains them clearly using plain language and, where possible, shows you images. If treatment is recommended, you’ll understand exactly why, what it involves, and what happens if it’s deferred.
Step 6: Professional Cleaning (When Same-Day Scheduling Allows)
Depending on your appointment type and what’s found during your exam, a professional cleaning may be completed during your first visit. If a more comprehensive cleaning is needed, we’ll schedule it promptly so there’s no unnecessary delay in your care.
Our friendly team is here to help with anything you need — from insurance questions to treatment details.
Bring a valid photo ID and your insurance card if you have dental coverage. If you’ve had recent x-rays at another practice and want to avoid repeating them, call ahead and we can request your records. Otherwise, everything else is handled on our end.
Plan for 60-90 minutes for a comprehensive new patient exam with x-rays. If a cleaning is also being completed in the same visit, allow up to two hours. We’ll confirm your expected appointment length when you schedule so you can plan accordingly.
This is exactly the kind of practice dental anxiety patients need. Dr. Guerra’s approach is specifically designed to be gentle, unhurried, and communicative. We explain everything before doing it, take breaks whenever needed, and offer sedation options for patients who need additional support. You’re safe to be honest about your anxiety here.
In many cases, yes. A professional cleaning is often completed as part of the new patient appointment. If your exam reveals that a more thorough cleaning is warranted, we’ll schedule that promptly. We always make sure you leave your first visit with a clear plan for your ongoing care.
You’re in the right place. Dr. Guerra sees many patients who haven’t had dental care in years and approaches every situation with understanding, not judgment. Longer gaps between visits simply mean a more thorough initial assessment — never a lecture. The only wrong move is continuing to wait.
Yes. We reserve same-day availability specifically for new patients who need to be seen quickly. Whether you have an urgent concern or simply want to get established with a new dentist without a long wait, call us and we’ll do our best to accommodate you.